Pros
Some of the people there are nice.
Cons
Where do I even begin with this place? I started as a temp and regretted accepting the position almost immediately. On my first day, I was told that employees were expected to work 50–70 hours per week. It was shared that working late into the evening, coming in on days off, and even working during vacation time was considered normal. That expectation alone set the tone. There were no remote options, and employees were docked for being even five minutes late. With a 45-minute commute and unpredictable traffic, I tried to proactively offer solutions, such as making up any missed time by shortening lunch breaks. While this arrangement was initially acknowledged, it was later denied, and I was reprimanded for it. Flexibility did not seem to be part of the culture. Customer service staff appeared severely overworked. During hiring, candidates were informed they might need to log back in at 9 or 10 PM after completing a full 8-hour shift. Many employees regularly skipped lunch because the workload made it feel impossible to step away. The atmosphere was tense and exhausting. Several coworkers shared how difficult it was to maintain any sense of work-life balance, and it was clear that the strain affected people personally. The culture emphasized quantity over quality. There was reportedly even a competition to see who could enter the most orders in an hour. In practice, this type of focus encouraged rushing and mistakes, which ultimately created more work to correct. Accuracy should take priority over speed. Training felt chaotic and ineffective. New hires attended full-day sessions for roughly eight weeks, rotating between trainers every two hours, each with a different approach to processes. It was difficult to gain consistency or clarity. When clarification was needed later, the response was often that the material had already been covered in training. The lack of structure made it challenging to build confidence. Leadership support appeared minimal. Significant warehouse issues would go unanswered for days, leading to frustrated customers and unnecessary escalations. Requests for guidance were often redirected to peers rather than addressed by management. While positive feedback was occasionally given about handling pressure well, it often felt like being left to manage difficult situations without adequate support. There were also broader concerns shared among employees, including reports of a past fatal forklift accident in the warehouse. Additionally, a nearby silo attached to the building emitted black smoke that regularly settled over vehicles in the parking lot. Overall, the environment felt high-pressure, inflexible, and unsupportive. Work-life balance did not seem to be prioritized, training lacked structure, and communication from leadership was inconsistent. While I made an effort to be punctual and produce quality work, the overall culture did not feel sustainable long term.