Good company, good product, decent ambition - Customer Success Manager Atlassian Employee Review

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Customer lover and market leader: Rovo is awesome - Very tech and product driven - Nice and friendly employees - Remote first

Cons

- Salary slightly under tech market - Not clear roadmap and confusing Go to market for new Product - Sometimes slow to move and lenghty process to manage - Brand not always well known

Explore other reviews about Atlassian

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good TC package -Great team to work with with good leadership direction -Growth/Expansion Mindset

Cons

-None that I think of

3.0
Apr 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing people, I loved the core values, competitive salary, great benefits

Cons

I want to start by saying I am not bitter or angry. Working for Atlassian was a whirlwind. I was there for 11 months before being laid off via email. In my time there, I went through 2 re-orgs and 3 managers. It just always felt like being on a hamster wheel… in a hurricane. Today I received an email 7 weeks after I was laid off that started with, “ Congrats on your first year at Atlassian—we know that's a huge accomplishment and are beyond thrilled to be celebrating with you!” It was a bummer to receive that, to say the least, but it included a link to leave this Glassdoor review to “ help provide invaluable insight to future candidates and help us to improve your experience as an employee continually.” so here I am. My advice is to do proper change management of your automated emails when you layoff 5% of your workforce so that emails like this aren’t sent to hard working former employees that you eliminated congratulating them on a milestone they never reached. I know this wasn’t intentional, but it hurt.

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