Pros
Employees spend a lot of time together, therefore a sense of family develops. There is a large emphasis on work life balance. Employees are known as teammates. Lower level managers are not afraid to step in and work when the work overload becomes to much too handle.
Cons
What starts with upper management does not always travel to lower levels. Within my department there was always a large amount of uncertainty. Policies would change and only half the office would be aware or there would be conflicting statements to what the change was. There is no consistency and hollow promises for improvement are made weekly. The is a huge communication gap between the clinical and clerical staff which which leads to hostility and error in the building.