The people are good but the management / culture create a toxic work environment. - Tech Support Autel Employee Review

Salary is really low. Raises are low. You have to do the work of 4 people for the pay that is not even for 1 person. Everyone is always stressed out. HQ doesn’t communicate well no problems get fixed and tech support is left holding it down with customers. HR department is a joke. Lady is never there and never respond to any inquiries you might have. Management promises you the world and gives you the work to “prove” yourself but you never see the pay raise if by chance you fight for a pay raise you might get a few Pennies.