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Auto-Owners Insurance

Engaged Employer

Solid Career Path - Dated Corporate Environment - Senior Claims Examiner Auto-Owners Insurance Employee Review

3.0
May 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great, hard working employees. Most of the management appears to care for their employees. There are always a lot of leadership opportunities. Solid 40-hour work week.

Cons

Salaries are far below industry standard and raises are laughable. You work here because you aren’t expected to work beyond 40 hours a week. Work/life balance is good. Their work from home program is also a joke. They don’t listen to their employees or appear to ever take into account what will actually retain young people or talent.

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Auto-Owners Insurance Response
5y
Thank you for taking the time to share your review; we appreciate your thorough feedback. We are sorry to hear about the negative parts of your experience and would like to learn more. Please feel free to reach out to us at conversation@aoins.com and tell us more about your concerns.

Explore other reviews about Auto-Owners Insurance

5.0
Jul 14, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Amazing people. Amazing atmosphere. Amazing milieu. I love my internship and i am getting paid pretty well for an intern.

Cons

I am in claims so it is pretty redundant in tasks even though no claim is the same.

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Auto-Owners Insurance Response
5d
Thank you for sharing your review! We are thrilled to hear you've enjoyed our environment, your team, and your internship experience. We prioritize having a meaningful internship program and appreciate your feedback.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a lot left to be desired, the primary "Pro" would be co- workers

Cons

In my opinion, AO is short sighted and concerned only for the higher ups. Departments are forced to be silo-ed and have built a culture that even walking into a another area of the same floor makes you feel out of place. Decisions are made from a top down perspective, meaning they are worried about their bottom dollar instead of what is in the best interest of everyone. The front line workers receive a low salary and a cap on profit sharing of 15% while managers get 2x that amount, with the higher you climb the bigger the bonus. Employees are seen as disposable and are treated as such.

3
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Auto-Owners Insurance Response
4d
Thank you for taking the time to share your feedback. While we're glad to hear you valued your coworkers, we're sorry your overall experience left you feeling disconnected and undervalued. We strive to foster collaboration across teams and create an environment where associates feel valued. If you're willing to share additional details, we encourage you to email us at conversation@aoins.com so we can better understand your perspective.
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