Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      Great if you're looking to settle, lower pay if you're not - Billing Representative Auto-Owners Insurance Employee Review

      3.0
      Jan 30, 2022
      Billing representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cafeteria is great. Bonuses are pretty good.

      Cons

      Management and salary. They have lower salaries than other companies in the area. When the issue gets brought up, they tell you to think of the bonuses as part of your salary. They'll also mention how you shouldn't expect bonuses and they are just bonuses, not part of your salary. Apparently it's just an easy diversion to get employees to drop the problem of less competitive pay. Management lets certain workers slack (one employee in my area would often take naps), while being extremely strict on others. They rely on those with good work ethic to carry the department while some of the others slack off. The lazy workers get transferred around instead of being fired. Slowly working their way into middle management, and the cycle continues.

      avatar
      Auto-Owners Insurance Response
      4y
      Thank you for sharing your feedback with us. We are sorry to hear about your concerns and we would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.

      Explore other reviews about Auto-Owners Insurance

      5.0
      Jul 14, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people. Amazing atmosphere. Amazing milieu. I love my internship and i am getting paid pretty well for an intern.

      Cons

      I am in claims so it is pretty redundant in tasks even though no claim is the same.

      avatar
      Auto-Owners Insurance Response
      23h
      Thank you for sharing your review! We are thrilled to hear you've enjoyed our environment, your team, and your internship experience. We prioritize having a meaningful internship program and appreciate your feedback.
      2.0
      Jul 15, 2026
      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot left to be desired, the primary "Pro" would be co- workers

      Cons

      In my opinion, AO is short sighted and concerned only for the higher ups. Departments are forced to be silo-ed and have built a culture that even walking into a another area of the same floor makes you feel out of place. Decisions are made from a top down perspective, meaning they are worried about their bottom dollar instead of what is in the best interest of everyone. The front line workers receive a low salary and a cap on profit sharing of 15% while managers get 2x that amount, with the higher you climb the bigger the bonus. Employees are seen as disposable and are treated as such.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Auto-Owners Insurance jobs | Auto-Owners Insurance salaries | Auto-Owners Insurance benefits | Auto-Owners Insurance interviews
      Auto-Owners Insurance reviewsAuto-Owners Insurance Billing Representative reviewsAuto-Owners Insurance review