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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      Don't go to billing. - Billing Representative Auto-Owners Insurance Employee Review

      2.0
      Oct 29, 2024
      Billing representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customer Engagement is mostly awesome. Foods good.

      Cons

      Entitled Management Micro managed for no reason Too much back handiness if you don't make management happy. Have no grasp on what the core values actually mean and follow them. Especially integrity. Certain members of management will lie and cheat so you can't move up or out of billing.

      avatar
      Auto-Owners Insurance Response
      1y
      Thank you for the feedback. We are sorry to hear about your concerns, and we would like to learn more. Please email us at conversation@aoins.com and tell us more about this.

      Explore other reviews about Auto-Owners Insurance

      5.0
      Jul 14, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people. Amazing atmosphere. Amazing milieu. I love my internship and i am getting paid pretty well for an intern.

      Cons

      I am in claims so it is pretty redundant in tasks even though no claim is the same.

      avatar
      Auto-Owners Insurance Response
      1d
      Thank you for sharing your review! We are thrilled to hear you've enjoyed our environment, your team, and your internship experience. We prioritize having a meaningful internship program and appreciate your feedback.
      2.0
      Jul 15, 2026
      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot left to be desired, the primary "Pro" would be co- workers

      Cons

      In my opinion, AO is short sighted and concerned only for the higher ups. Departments are forced to be silo-ed and have built a culture that even walking into a another area of the same floor makes you feel out of place. Decisions are made from a top down perspective, meaning they are worried about their bottom dollar instead of what is in the best interest of everyone. The front line workers receive a low salary and a cap on profit sharing of 15% while managers get 2x that amount, with the higher you climb the bigger the bonus. Employees are seen as disposable and are treated as such.

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