Good company - Advisor AutoZone Employee Review

4.0
Oct 30, 2011
Recommend
CEO approval
Business Outlook

Pros

I worked in the Ontario Distribution Center as an Advisor. Like any job there were upsides and downsides, but overall I enjoyed my time at AutoZone. I wasn’t there very long but I was there long enough to see that upper management is dedicated to their jobs and showed genuine concern for the Autozoners that worked for them. The promotion opportunities are set only by the desire of the individual. They are there; you just have to go after them. If you are considering going to work for AutoZone as an Advisor it will be the most challenging job you could ever have. I enjoyed the challenge because no two days were the same. I had an incredible team of Autozoners that took pride in helping the “new guy” learn the ropes. They truly made the job fun day in and day out. Senior management was very good about listening to the needs (perceived and real) of their Autozoners.

Cons

If you are salaried management, you will be there one hour before the start of each shift and one hour after it ends. That will make for a very long work week; learn to deal with it or find someplace else to work. You could almost double the number of Advisors on the floor on any shift and it would be profitable in the long run. The training program for newly hired management could be more closely monitored. Sometimes I felt like I was left out of the loop because I was a trainee. If you are an hourly employee you need to understand that business will always come first and your personal needs will come second.

Explore other reviews about AutoZone

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have motivation and availability you move up fast. Great co workers. You can learn alot if your willing.

Cons

Not enough employees for the hours they want to cut. Also they expect alot in commercial sales when its unrealistic. Communication

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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