Sucked - Store Associate AutoZone Employee Review

2.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

More knowledge of vehicles, decent pay, cool co-workers usually, easy, employee discount, benefits for full timers are alright

Cons

Bad management, favorites, connections matter, every autozone store has different management with different styles of managing. It would be better if they were all relaxed and some stores are more knowledgeable while others aren't which is definitely a con(I'll elaborate in the "Advice for management" section). In the Roseville AutoZone on Foothills and Junction you will meet a manager named Ed. It won't always be pleasant but I try, lol. There was a previous manager named Terressa(She transferred, thank God!) that sold me an illegal carb/smog cold air intake for my 2015 Scion FRS. Found that out at a nearby smog shop unfortunately. She couldn't own up to it. She refused to refund it even though I was an employee. I asked the manager Ed and he said it was up to her and she gave me the run around. So I called up the district manager and was refunded store credit instantly. It should've been refunded to my account but no worries I guess, better than nothing. I didn't like being called to work when it wasn't agreed on in the interview prior to making my schedule. I also didn't like working extra hours that weren't agreed on in my interview with manager Terressa. As for "moving up in the ranks" its not possible unless you love to kiss upper management a** or stay there for 15 years to be promoted to "manager" with an increase pay of like $2.30 then wait for another 15-25 years. The OReillys on Foothills Blvd, Roseville is byfar better. The AutoZone in Rocklin is byfar better. Also don't call out sick or else manager Terressa will resent you and your car, lol. Feels bad man.

Explore other reviews about AutoZone

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have motivation and availability you move up fast. Great co workers. You can learn alot if your willing.

Cons

Not enough employees for the hours they want to cut. Also they expect alot in commercial sales when its unrealistic. Communication

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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