AutoZone Hub Driver - Hub Driver AutoZone Employee Review

1.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I wanted a job that got me out of the building so to speak and it did that for me. The job was fine to do once you taught yourself how to do it. Pay was OK for mostly windshield time. The people in general were decent to work with.

Cons

Drivers who were red shirts and had been with the company for a few years received favoritism on scheduling ie: easy routes opposed to hard routes - shifts/weekends/holidays/time of shifts, etc. Newer hires got the shaft on everything. Working 32 hours or less in a week (no chance of overtime pay) but pulling 12 hour shifts with no overtime pay -OR- spending 5 days putting 22 hours together which is not monetarily worth it either. In other words - They don't care. (about anything when it comes to hub drivers). Now comes the fun part. I had a grey shirt Hub Coordinator/ Supervisor that was an angry, hostile and degrading person to people under him and made my life miserable when I was in the warehouse doing my work. He was the type person whom you couldn't even stand in the work area in the right place. He would huff and puff and throw fits around you like a 6 year old child. Threats about job performance were a daily occurrence with this person also. I asked him to fire me many times out of frustration but he couldn't do it because he didn't have the authority to do so. Total lack of management in this store from top to bottom. Grey shirts treat red shirts like crap. Was a joke working for Autozone. I made it about 9 months before I came to my senses and quit. With out a two week notice. Imagine that. They don't deserve employees in this store.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment and pay

Cons

need to work more hours

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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