AutoZone - Anonymous employee AutoZone Employee Review

2.0
Aug 10, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Payed holidays- but have to work most of them. Theres payed vacation - but dont go anywhere in case they need you to work 20% employee discount on instock items only- no special orders. We get a whole $2 or so to spend on our Christmas party per person per store, hmm lets see we got a whole $10 bill to spend in my store, was gratious of them after a 6 billion dollar profit year.

Cons

Look at Pro's Checkout challenge game... Boost profits by putting something on sale when its still higher than any place else and FORCING employees to sell it. Phone is more important than the customer in front of you at all times"potential sale" offer everything you can and promo's.."5 on the phone" what ever it takes to get them in the store so they can wait in front of you while you talk on the phone to get another one to come in...Managment with nothing better to do, call you just to make sure you do the 5 on the phone and do anything but beg to get them in the store as a customer = Phone shop "Wittr" - have to sell a 25 cent item to every customer or else for 5 times its worth "You have to have it to do the job right" but its not at a fair price and ppl see it, but you have to push it on every customer No pay scale at all = lowest pay they can get away with, nobody is the same, you can start today at more or less than me. depends on what there mood is at the time even though i have been there years longer and know alot more or am the ideal employee ,,,,,doesnt matter to them 1 raise a year..could be anything they want....each store gets $1 more or less to divide up with all the employees at that store.... Changing batterys,bulbs and what ever else in the parking lot...its a coutesy thing they say, but try not doing it.....20 below zero your screwed if the customer wants a battery changed or its pouring rain in a storm and someone needs wipers... No bonuses to any hourly employees ..all salaried get them, even though we're there everyday and are making the sales while they complain about the not being the top store in the stupid games.. Dress code...have to wear- black pants,black belt,black socks(yes they check your socks) with black shoes and what ever color shirt red or grey depends on your position..and its called a dress code instead of uniform so the cheap bastards dont have to help pay for any of it, it all comes out of your pocket.. If you work there you will always be a thief to them no matter how many years your there or have never done anything your always watched as a thief...look at the at the cameras in the stores there towards the employees not for shop lifters as you would think....

Explore other reviews about AutoZone

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment and pay

Cons

need to work more hours

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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