pay not worth the amount of pay - Commercial Driver AutoZone Employee Review

2.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

My Coworkers are nice, 20% discount is ok

Cons

Cons.. hmm where do i Begin? I work commercial (driving, delivering parts, dealing with pissed off shops/mechanics) and i also work behind the counter. New gps tracking in our vehicles so we wont go over the posted speed limit but com. Manager still tells us to hurry and deliver as quickly as possible. I get to deal with irate mechanics who blame me for wring parts or for taking to long (as if i am the one Took their order or as if they were the only person to deliver to on my route) then i also get customers who just dont understand anything about their own cars. Or women who get sent in By their husbands with a big list of items and dont know jack about what they're buying. I feel bad for them. also ibget to redo our shelves and move parts around for no reason. Almost seems like busy work. Oh and we get a serious talk for not pushing extra items onto the customer! If the customer wanted said parts they would have asked! Sale items are.always at the checkout anyways! Oh and if you are part time you wont get more than 25 hours. At least not at my store. The DM would rather hire anothrr part timer and give them more hours rather than give current employees more hours. Oh and expect a 10 cent raise per year. What a joke. Also DM and Store manger like to keep only 2 employees behind the counter to deal with a hordes of customers and phones ringing. And then wonder why the customers are pissed off at the wait Time. We run around like chickens without our heads. Lol.

Explore other reviews about AutoZone

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have motivation and availability you move up fast. Great co workers. You can learn alot if your willing.

Cons

Not enough employees for the hours they want to cut. Also they expect alot in commercial sales when its unrealistic. Communication

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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