Autozone? Its work - Anonymous employee AutoZone Employee Review

2.0
Nov 19, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with co-workers. Im lucky enough to have a awesome store manager and assistant store manager Can get days of when needed %20 discount Get to help others that who need help That's about it

Cons

Were do I start? Bad pay for all the work we do. I've been here two years now as a "red shirt" and have gotten two raises totaling 31 cent. As a red shirt I have to go to other stores inventorys, do are inventory matrix,work every truck day. Also if a customer comes in and needs ethier a battiery checked ,or a check engien light read, wipers changed, or any thing else on their car looked at I have to do it..none of this is very hard but at just over$8 an hour it sucks. While the "gray shirts" on set pay or making $10.50 per-hour just stay inside in the office. "Doing paper work" 2 Wittijr Selling extra packs of grease for $1.29 "cause you need it to get the job done right" and we have grease for every thing even light bulbs. Also the check out sale. It some thing a dollar off and were exspected to sell one out of every ten coutomers. 3 Promotion Getting passed up for someone who can speak two languages. 4 Hours get cut all the time I will be scheduled for 8 hours and only get 4 cause of sales Also while I will make between 13k-17k per year. Store manager make 60k and any one higher up is in the six figures with bonus pay for performance that the pee-ons are doing. 5 Closing task Clean store, counters, bathrooms, change sale sings, ect. I know they need to be done but while I do all this for just over $8 an hour someone else stand and waits on the 5 coustomers we'll get in the last 2 hours won't lift a finger to help and gets paid over $10 an hour. Then goes over and tell you every thing you missed or did wrong.

Explore other reviews about AutoZone

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have motivation and availability you move up fast. Great co workers. You can learn alot if your willing.

Cons

Not enough employees for the hours they want to cut. Also they expect alot in commercial sales when its unrealistic. Communication

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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