Still Sucks - Manager AutoZone Employee Review

1.0
May 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Checks don't bounce, 20% discount on some things,free ASE testing it's a job in an area where there are none.

Cons

No raises/promotions unless you are one of the DM's/RM's buddies, upper managment will treat you like cattle, they lie to your face and when you catch them in it they make your life miserable, they steal from employess by refusing to pay overtime, they force employees to buy their own uniforms even though they don't pay enough for employees to do so,(they call it a "dress code" not a uniform)they cut already tight payrolls at the end of every quarter to artificialy inflate the stock price regardless of the work load or customer service levels, pay level and benefits are not up to industry standards(I've almost been fired twice for even mentioning that) Benefit costs are incredibly overpriced ( I pay over $600 per month for mine) judged only by the amount of add on sales (called wittdjr/checkout challenge) not by sales or customer service or employee retention, a report for EVERYTHING and I do mean EVERYTHING ! they even have a report about reports, endless tasks that are often contradictory(like doing the same planogram 4 times in 2 weeks) terrible training (or none at all) threaten your job on a DAILY basis if you disagree with anything your DM says. Micro managing at it's finest. Managers have no authority to do anything but are held accountable for everything.

Explore other reviews about AutoZone

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have motivation and availability you move up fast. Great co workers. You can learn alot if your willing.

Cons

Not enough employees for the hours they want to cut. Also they expect alot in commercial sales when its unrealistic. Communication

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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