Great Place to work! - Customer Service Specialist Autodesk Employee Review

4.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

They give plenty of time with your manager to speak up with their open door policy. Learned a lot while I was there especially to things that were out of my comfort zone.

Cons

Some changes happen without alerting other Managers. For instance a phone que was opened up so more people could get through which meant flooded calls and not enough people to handle the volume.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good WLB Low Turnover Rates Interesting Projects/Work Full Benefits + 401k

Cons

Medium Pay, Not Amazing Stock Packages

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Cons

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

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