Pros
Excellent benefits, nice working environment, casual atmosphere. The pay is decent, and time off is lenient and flexible. Dogs are allowed in some facilities, although Manchester no longer. (I suspect it is to save on insurance costs...and NOT the landlord's decision, as they claim)
Cons
Very poor senior management. Job openings are posted, but are already filled before posting, and usually by the hiring manager's favorites. Senior management far more interested in their quarterly earnings than making a better product or happier customers. Very little communication from management to the "working stiffs", and people are left wondering what is going on. Decisions are made by people who have no idea of the real world impact of the actions, and no attempt is made to find out that impact from those on the front lines. The Manchester Business Center is being closed, and all the reps being laid off. Their headcount is being moved to Singapore. This is likely a trend that will continue within the company.