A great product - but the company needs to learn to communicate. - Anonymous employee Autotrader Employee Review

1.0
Nov 12, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are top notch and AT.com is really great product. Great sales incentives. High tech break room. Food & activities provided often. AT.com does alot of charity work and really strives for all employees to give of themselves.

Cons

Where to begin? Lack of Communication, not only from Senior Management, but all the way down the line and between departments. I've never worked for a company like this before, where it's an "Us against Them" mentality, between the Corporate office and the Regional offices. The employees in the "Service" departments in the Corporate Office are either so overworked, that they don't have the time to do their jobs accurately or they just plain don't even care, just give them their paycheck. Employees are too scared of upper management (even with their "Open Door" policy and Management's 'chants' of TTT) to give their opinons on what everyone really thinks, therefore, no changes will be made. Currently restructuring - dust is settling.

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5.0
Jun 15, 2026
Recommend
CEO approval
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Pros

Great company to work at. excellent benefits and leadership. Lots of things to do and they like to promote from within

Cons

once you max out in your pay range you have to switch jobs in order to get anymore raises

3.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally the benefits are good, but are declining. The head of CoxEnterprises believes in employee empowerment and benefits. The values of CEI are wonderful and the reason I stay.

Cons

Current leadership over AutoTrader (CAI) prioritizes profits over all else so we have reorganizations every year or so making it an unstable environment. The company is now run by Finance and HR, so you can imagine the culture.

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