"Love the Work, Hate the Job" Human Resources is running the company because the managers lack the experience to manag - Account Consultant Autotrader Employee Review

2.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Home Office, Pay and Benefits.

Cons

Tremendous lack of job security. Most reps work in fear everyday that their job could end at any moment. Human resources constantly monitors every move the sales force makes: from phone calls to keystrokes, the route driven, to the value of your conversations with your clients. Learn quickly how to CYA. Middle management is ineffective and typically unavailable bringing virtually no value to the sales team. Your direct manager will do anything to make themselves look good at the expense of his/her team members. If you enjoy tremendous stress, being monitored most all hours of your day, like spreadsheets, CRM systems, don't care about the company loyalty factor you will enjoy the job.

Explore other reviews about Autotrader

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at. excellent benefits and leadership. Lots of things to do and they like to promote from within

Cons

once you max out in your pay range you have to switch jobs in order to get anymore raises

3.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally the benefits are good, but are declining. The head of CoxEnterprises believes in employee empowerment and benefits. The values of CEI are wonderful and the reason I stay.

Cons

Current leadership over AutoTrader (CAI) prioritizes profits over all else so we have reorganizations every year or so making it an unstable environment. The company is now run by Finance and HR, so you can imagine the culture.

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