Great benefits - Customer Service Representative (CSR) Availity Employee Review

4.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and PTO and management

Cons

Lack of flexibility, high Call volume

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Availity Response
8mo
Thank you for sharing your experience and for highlighting our great benefits, PTO, and management support — we’re glad those aspects stood out during your time with us. The Client Services role is critical for us as each associate in this space gathers valuable information by speaking directly with the clients all day, every day. While we strive to provide flexibility where possible, this role requires a structured schedule to meet the needs of our customers and partners. We appreciate your contributions and wish you continued success in your career.

Explore other reviews about Availity

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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