Client Service Rep - Anonymous employee Availity Employee Review

4.0
Sep 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, friendly staff and supervisors. Great improving training techniques. Overall, awesome place to work. Always enjoyed coming to work!

Cons

More focus on metrics, and not enough on call quality.

Explore other reviews about Availity

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Innovative culture that encourages change and looking forward -Positive co-worker and team culture -Flexible hours in working and autonomy -You are given the space to set your own vision

Cons

-There is not always clarity on what company-level objectives are or what we should be focus on in terms of contribution

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

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