Always open positions - IT Manager Availity Employee Review

1.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Always open positions for Client Services team members great opportunities for new college grads.

Cons

Senior Leadership lacks strategic direction for the organization. Same goals for past 7 years and still haven't achieved any to date. Management states they only want "B" players to run Clearinghouse functions. All of the positive reviews on Glassdoor are from HR that receives $1500 signing bonus even if the employees don't last a year.

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Availity Response
6y
Thank you for taking the time to write your review. With 5-7 years at Availity, your insights carry some weight, and we are grateful for the feedback. Yes, Yes, Yes! Availity Client Services (ACS) is a fantastic place to jump-start a career in healthcare—whether clinical, administrative, or technical in focus. Our ACS representatives have gone on to have successful careers here at Availity and out in the world. A company’s strategic direction is meant to be a long-term, multi-year strategy and shouldn’t change each year; otherwise, you’re doing it wrong. To execute on our multi-year strategy, each year, we publish and communicate new operating priorities for our staff. We then reinforce our priorities by setting goals, providing regular updates via live, all-associate meetings, and routine updates through our internal video series, Availity Unplugged. Our Clearinghouse team is world-class, and we couldn’t do it without them. And it’s probably important to point out that our HR team doesn’t get a sign-on bonus or commission when they fill an open role, they love what they do, and our new team members can feel it. A recent quote from our new hire survey says it best, “The process was the most considerate interview process that I have ever experienced. I had never been treated with such respect and acknowledgment of my time and effort than I did with Availity. It made me want the job even more, realizing that this was a one-of-a-kind place to work." Good, bad, or ugly — feedback is the only way we can work to improve. We don’t feel that your point-of-view or experience is representative of the majority of our associates, but that doesn’t mean it’s not valid, and that we shouldn’t do something about it. We do encourage you to take up your concerns internally as well so that we can work to improve your experience.

Explore other reviews about Availity

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Innovative culture that encourages change and looking forward -Positive co-worker and team culture -Flexible hours in working and autonomy -You are given the space to set your own vision

Cons

-There is not always clarity on what company-level objectives are or what we should be focus on in terms of contribution

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

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