My Availity Review - Customer Service Representative Availity Employee Review

3.0
Aug 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, Good People, PTO stacks fast

Cons

Overbearing Management, Overbearing Requirements, High Stress Levels

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Availity Response
5y
Hey there. Thank you for taking the time to share your review. First, we are glad you’re here and glad that you are enjoying our benefits, our fantastic team, and our PTO plan! Second, we are sorry that you feel like your management and work is overbearing. The good news is that addressing this doable. At Availity, we welcome and encourage open and inclusive dialog between associates and their managers—even about this. You’ll notice that we’re doing skip-level meetings in ACS, and we’ll be sharing this feedback with the management team, as well. Because you’re on the team, you can make suggestions to improve, so please do – Thank you!

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5.0
Jul 17, 2026
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CEO approval
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Pros

-Innovative culture that encourages change and looking forward -Positive co-worker and team culture -Flexible hours in working and autonomy -You are given the space to set your own vision

Cons

-There is not always clarity on what company-level objectives are or what we should be focus on in terms of contribution

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

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