Burnout - Anonymous employee Availity Employee Review

Thanks for taking a moment to write your review. We agree, being an Availity Client Services Associate is a great way to learn about the healthcare system. We’re very proud of our ACS team, who work directly with providers throughout the country to improve healthcare. We operate in a highly complex segment of healthcare, and we recognize the challenges of learning our systems and tools. While this might not have been the right role for you, many of our ACS associates have gone on to have long, successful careers here at Availity. Finally, we know that customers who call into our call center are doing so because they need assistance, and they might be frustrated or agitated, so some calls might be more heated than others. That’s why we train associates to handle/diffuse such situations, and many of our associates do this so well. Once again, thank you for providing a review. We wish you all the best in your career.