Great work culture and pay - Customer Service Representative Availity Employee Review

5.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great work culture and pay

Cons

High stress, can get redundant

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Availity Response
4y
Thank you for writing a review. We are happy you are here and grateful for your positive comments! We are very proud of our culture and total rewards programs, so it’s always good to see those on the list of pros. You, and the rest of our Client Service associates, are the heart of our organization--talking with our clients day-in and day-out. While most of our clients are grateful for the assistance, we know it isn’t always easy. That’s why we offer comprehensive training and encourage associates to network with colleagues and their supervisors through Teams chat throughout the day. Some supervisors even host trivia contests and bingo games to keep things light and break up the day. If you have other suggestions, please pass them along to your supervisor. Again, thank you for your comments. We’re so glad to have you on the team.

Explore other reviews about Availity

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Innovative culture that encourages change and looking forward -Positive co-worker and team culture -Flexible hours in working and autonomy -You are given the space to set your own vision

Cons

-There is not always clarity on what company-level objectives are or what we should be focus on in terms of contribution

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

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