Great Place to work - Customer Service Representative (CSR) Availity Employee Review

4.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Management listens to concerns of workers.

Cons

Training during the pandemic was not good. The pay increase after 90 days comes with other stipulations.

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Availity Response
4y
Thank you for taking the time to write a review. Since going fully remote in March 2020 and continuing to embrace remote work today, we have invested so much energy into improving our onboarding and training programs. Overall, we have received positive feedback from associates, but we’re sorry if the training didn’t meet your needs or expectations. We appreciate your feedback.

Explore other reviews about Availity

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Innovative culture that encourages change and looking forward -Positive co-worker and team culture -Flexible hours in working and autonomy -You are given the space to set your own vision

Cons

-There is not always clarity on what company-level objectives are or what we should be focus on in terms of contribution

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

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