Great place - Customer Service Representative Availity Employee Review

4.0
Mar 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Great place. Good training, company benefits, cared about employees.

Cons

Intense training, can’t take any days off during.

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Availity Response
3y
Thank you for taking the time to share your experience working at Availity. We provide an environment that is open, diverse, and full of opportunity for associates to thrive. Because of our culture, benefits, training, and work/life balance, we have been recognized again as a Best Place to Work™-certified company for Technology, Women, and Millennials. We appreciate your feedback on the training process. Healthcare is a very complex industry that can be challenging to learn for anyone new to healthcare (but not impossible). The training procedures are in place to help new associates get up to speed as quickly as possible. While it may feel intense, our goal is to help new associates feel confident assisting and delighting our customers. Thank you again for your comments and all your contributions to Availity and our culture. We wish you much success.

Explore other reviews about Availity

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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