Rewarding for hard workers with thick skin - Client Service Technical Support Specialist Availity Employee Review

4.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Company invests in internal talent Decent benefits Fully remote position

Cons

Has quotas and goals that can be difficult to reach Sick time is lumped into PTO - This can be disadvantageous for employees that need to take time off for health reasons

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Availity Response
1y
Thank you for sharing your feedback with us. We’re so glad you enjoyed some of what makes our culture so great! Availity takes pride in its investment in associates, our team's effort to curate excellent benefits, and our commitment to a flexible work environment. Quotas and goals are essential to providing the best customer service possible. Our Client Services position is one of our most important roles, with room to grow throughout the organization. We hear your concern about sick time and always encourage open communication with management to find the best solutions for work-life balance. Thank you again for your review and for being part of our journey.

Explore other reviews about Availity

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Innovative culture that encourages change and looking forward -Positive co-worker and team culture -Flexible hours in working and autonomy -You are given the space to set your own vision

Cons

-There is not always clarity on what company-level objectives are or what we should be focus on in terms of contribution

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been very welcoming and has offered to help in any way possible. Team structures has recently changed but seems to be a positive move.

Cons

I have not seen any cons yet.

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