Pros
1. Availity uses cutting-edge technology to enhance revenue efficiency for U.S. healthcare providers. 2. A unique combination of technology-enabled solutions and BPO services sets Availity apart. 3. They ensure a healthy work-life balance for their employees and offer competitive remuneration.
Cons
Availity established its offshore cost center in Bangalore, India, in 2016. Despite their efforts, the desired growth in the healthcare RCM business did not materialize. The presence of experienced sales, marketing professionals and adherence to the inputs from domain experts, could have fostered significant growth in the U.S. healthcare RCM sector in India. 7 years down the line, they decided to sell their eligibility, benefits, authorization SaaS, and BPO business to another organization.