Customer Service - Customer Service Representative Avanquest Software Employee Review

Management was awful - didn't prepare for the influx of orders during the holidays, which became a customer service nightmare. Management wanted the customer service team to LIE to customers, even though there were orders that were late by weeks. It was incredibly unstructured and a company that has soured my experience working for a large company. I worked at avanquest for many years and the raises are pitiful. All in all - choose another company to work for. This place has some great people, but management doesn't care about their employees or providing a great work experience. (But they do like people to kiss up!)