Overworked and Undervalued - Anonymous employee AvantStay Employee Review

2.0
Jun 23, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The option to work remotely especially during Covid was great. There were some people on staff that you could tell really cared about the company and the guests.

Cons

Constantly changing work schedule, expected to work late or come on early as needed with minimal communication or prior planning. No work life balance. Severely understaffed departments with high turnover rate due to burnout and a lack of appreciation. The general attitude was "everyone is replaceable. Get with the program or get lost." Feedback was usually ignored by management and a lot of staff were afraid to give feedback in the first place. Everyday felt like a scramble to get through the work and more often than not, you still ended up being way behind. Lack of consistent training / onboarding for new hires always led to more problems down the road and there were ALWAYS new hires because of the high turnover. Also, beware of online reviews. The company pushes all staff to leave fake positive reviews online to boost their ratings.

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AvantStay Response
5y
We are so sorry to learn that your time at AvantStay wasn't ideal and you felt behind with a large workload. We absolutely understand the issue and are constantly working to combat burnout in certain departments. We openly invite our employees to leave their feedback on Glassdoor because we are confident the reviews will accurately reflect the true work environment. We welcome feedback and ways to improve, and we thank you for your review!

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5.0
Feb 25, 2026
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CEO approval
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Pros

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Cons

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3.0
Oct 27, 2025
Recommend
CEO approval
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Pros

I’ve been with the company since I started

Cons

Houses need more attention given to them as a maintenance person before I used to walk the houses when guest checked out and we stayed on top of the houses a little more than than we do now. Seems like some people just walk through the house and lock it up and go home. Meanwhile there’s faucets loose doorhandles loose stuff falling apart and the AAs are not catching this on the other side, we have work orders that are not getting done properly. The first time I’ve never been a vendor and had a company make up my hourly rate and being on call I’m waiting for work and maybe only getting a job a day doesn’t really pay our bills as maintenance people because we have to keep up on insurance not only that but gasoline because we’ll go to some of the houses 2 to 3 times a day because of the way, the work orders come in we could’ve already been at a house and then we’re getting sent back to the house for another case to do

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