Startup Dysfunction - Designer AvantStay Employee Review

2.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

HQ roles are remote which present their own sets of pros. The company is young and hiring at a shocking rate.

Cons

At the rate that this company wants to grow and is growing they are not implementing new roles and systematic changes to keep up with the growth. The operational systems are a joke with no accountability. The dysfunction is astounding. The term "world-class hospitality" is always thrown around by executive leadership and the properties are anything but world-class. The company was founded in 2017 and still actively uses the term "startup" with over 320+ employees. If you enjoy dysfunction, a severe lack of communication and accountability this company is for you. From a customer's perspective, the website is extremely hard to use and the price-point of the homes for what they are is absurd.

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AvantStay Response
4y
Thank you for bringing these observations to our attention, transparency and authenticity are two qualities we strive to embed in our culture. We do consider ourselves a late-stage startup (based off funding and our entrepreneurial way of operating), and one of our main, ever-improving goals is increasing efficiency with systems and processes. We began as a hospitality brand and have evolved into an all-encompassing vacation rental brand with hospitality still in the center of how we operate, as shown by our stellar ratings across different platforms. We understand our market and potential market share, and are consistently refining our strategy to reach our ambitious goals. We also understand that there are growing pains especially when it comes to communication in such a rapidly-growing, agile company -- as a current employee, please use the anonymous feedback form we offer that goes directly to our executive team for response on our weekly company virtual meetings. Thank you!

Explore other reviews about AvantStay

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart leaders doing exciting work in luxury STR!

Cons

This team is incredible - nothing bad to say.

3.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been with the company since I started

Cons

Houses need more attention given to them as a maintenance person before I used to walk the houses when guest checked out and we stayed on top of the houses a little more than than we do now. Seems like some people just walk through the house and lock it up and go home. Meanwhile there’s faucets loose doorhandles loose stuff falling apart and the AAs are not catching this on the other side, we have work orders that are not getting done properly. The first time I’ve never been a vendor and had a company make up my hourly rate and being on call I’m waiting for work and maybe only getting a job a day doesn’t really pay our bills as maintenance people because we have to keep up on insurance not only that but gasoline because we’ll go to some of the houses 2 to 3 times a day because of the way, the work orders come in we could’ve already been at a house and then we’re getting sent back to the house for another case to do

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