Upper management has no clue - Area Manager AvantStay Employee Review

1.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing staff, travel and the relationships with owners

Cons

Upper management will say one thing and do another. The senior leadership are deceitful and can’t seem to balance a checkbook. Change of policies Ian’s procedures are seldomly trickled down to operations. The company is constantly laying off staff, hiding fees in owners statements, and expect operations to lie to owners.

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AvantStay Response
2y
AvantStay did undergo a series of layoffs and performance-based terminations at the end of 2022 and early 2023 in order to protect it from volatility in the macroeconomic environment, and ensure its long-term success. Terminations and layoffs are never easy and we understand that this time was unsettling for those impacted, however we are proud to report that through the incredible work of our team, we have transformed our platform, technology and operations, embedding scalable efficiencies across the board, returning the company to profitability and fortifying its long-term success.We have not conducted any layoffs for two consecutive quarters and are excited to continue to grow and develop our extraordinary team. AvantStay is not the same company it was 12 months ago, and we are proud of our ability to pivot and optimize our operations in order to build the best vacation rental company in the nation.

Explore other reviews about AvantStay

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart leaders doing exciting work in luxury STR!

Cons

This team is incredible - nothing bad to say.

3.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been with the company since I started

Cons

Houses need more attention given to them as a maintenance person before I used to walk the houses when guest checked out and we stayed on top of the houses a little more than than we do now. Seems like some people just walk through the house and lock it up and go home. Meanwhile there’s faucets loose doorhandles loose stuff falling apart and the AAs are not catching this on the other side, we have work orders that are not getting done properly. The first time I’ve never been a vendor and had a company make up my hourly rate and being on call I’m waiting for work and maybe only getting a job a day doesn’t really pay our bills as maintenance people because we have to keep up on insurance not only that but gasoline because we’ll go to some of the houses 2 to 3 times a day because of the way, the work orders come in we could’ve already been at a house and then we’re getting sent back to the house for another case to do

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