AvantStay Listens and Open for Constructive Feedback for Continuous Improvement - Customer Experience Agent AvantStay Employee Review

Very smart leaders doing exciting work in luxury STR!

This team is incredible - nothing bad to say.

I’ve been with the company since I started

Houses need more attention given to them as a maintenance person before I used to walk the houses when guest checked out and we stayed on top of the houses a little more than than we do now. Seems like some people just walk through the house and lock it up and go home. Meanwhile there’s faucets loose doorhandles loose stuff falling apart and the AAs are not catching this on the other side, we have work orders that are not getting done properly. The first time I’ve never been a vendor and had a company make up my hourly rate and being on call I’m waiting for work and maybe only getting a job a day doesn’t really pay our bills as maintenance people because we have to keep up on insurance not only that but gasoline because we’ll go to some of the houses 2 to 3 times a day because of the way, the work orders come in we could’ve already been at a house and then we’re getting sent back to the house for another case to do