Challenging, but rewarding - Director of Customer Experience AvantStay Employee Review

5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at AvantStay has been a rewarding journey filled with challenges. The company's culture encourages self-starters and those motivated to drive positive change. One of the unique aspects is the accessibility to the executive team. Each person on the Avantstay leadership team is approachable and open to having a conversation with anyone at any level. The goal is always to improve and to grow- if you’re open to speaking up, you will be heard. AvantStay's commitment to improvement offers an opportunity for employees to make a significant impact. While the challenges are there, they contribute to personal and professional growth. Overall, AvantStay is an exciting place to work, where dedication is met with opportunities for influence and growth. If you want to do well here, you must work hard and challenge everything. The team is always pushing to move the needle and open to suggestions on how we can improve- it’s not one of those sit back and wait until 5pm to clock out type jobs. You need to want the company to succeed to enjoy the work you’re doing- if you work hard, you’ll be rewarded.

Cons

It’s a startup, and hospitality so expect to be online and available outside of office hours (if you’re salary)

Explore other reviews about AvantStay

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart leaders doing exciting work in luxury STR!

Cons

This team is incredible - nothing bad to say.

3.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been with the company since I started

Cons

Houses need more attention given to them as a maintenance person before I used to walk the houses when guest checked out and we stayed on top of the houses a little more than than we do now. Seems like some people just walk through the house and lock it up and go home. Meanwhile there’s faucets loose doorhandles loose stuff falling apart and the AAs are not catching this on the other side, we have work orders that are not getting done properly. The first time I’ve never been a vendor and had a company make up my hourly rate and being on call I’m waiting for work and maybe only getting a job a day doesn’t really pay our bills as maintenance people because we have to keep up on insurance not only that but gasoline because we’ll go to some of the houses 2 to 3 times a day because of the way, the work orders come in we could’ve already been at a house and then we’re getting sent back to the house for another case to do

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