Pros
Pay. Flexible Schedule - 30 Days Out. Benefits(if you can take advantage of them). Remote work - if they like you(but subject to change company wide). Give you motivation to pursue a more fulfilling career.
Cons
Bureaucratic red tape - You will continually be asked to sign form after form to which they will leverage in following meetings). Inexperienced Middle Management - Myself and other operators were uncomfortable with their immediate boss. "We Care First" - Irony. You are expected to act as a robot leaving voicemail after voicemail and following a script that will inevitably send callers through a call loop where they will not get help from the dealer who sold them the system. Employee Turnover - One week you will see familiar faces in person or over the chat system and then next you will find them removed from the database and their name completely erased. Corporate Culture - Disney adults, creepy management, awkward/forced "parties," value through extrinsic motivation Fired a pregnant colleague before they would have to provide maternity leave.