A good job for a college student. - Customer Service Representative Avis Budget Group Employee Review

4.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

-Company has since stabilized. -Great benefits. -Interactive, and can be intense dealing with customers. -The enterprise software used is cutting edge.

Cons

-Little emphasis on personal growth ie academically or careerwise -Breakdown in communication-internally. -Employees not fully trained to exploit the software.

Explore other reviews about Avis Budget Group

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the biggest pros of working at Avis Budget Group is that it's a great company to work for. While the job can get busy at times, our team works well together to manage the workload. Management is always supportive and available to help whenever needed. I've also seen positive improvements in staffing and operational processes, which have made the workplace more efficient and have helped us better serve our customers.

Cons

One of the challenges of working at Avis Budget Group is that the job can become very busy and, at times, overwhelming. There are also occasions when we are not fully staffed, which can add to the workload. However, our team works together and management provides the support we need to get the job done. Even during the busiest days, we stay focused and work together to provide the best service possible.

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part of working at Avis Budget Group is the way management treats us and the positive work environment. Everyone feels like family, and I truly feel at home here. I enjoy coming to work because I get to work alongside my friends, and everyone treats each other with respect. The supportive atmosphere makes each day enjoyable, and sometimes work doesn't even feel like work because we're having such a good time together.

Cons

I don't have many cons about working at Avis Budget Group. Like any job, not every day goes as planned, and there are times when working in a large operation and assisting customers can be challenging. However, I see those challenges as opportunities to learn and improve. Each experience helps me grow, develop better problem-solving skills, and become better at my job.

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