Talented employees working under ineffective leadership - Security Guard II Axon Employee Review

2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation was competitive and there were several dedicated employees who genuinely tried to support one another and keep operations running despite ongoing challenges.

Cons

The biggest challenge was leadership. Many management decisions seemed disconnected from the realities of day-to-day operations, which created constant confusion and unnecessary stress for employees. Communication was often inconsistent, priorities shifted without explanation, and accountability at the leadership level was minimal. Teams were frequently expected to adapt to new directives without adequate planning, resources, or guidance. Over time this created an environment where employees felt unsupported and where avoidable problems kept repeating. The result was declining morale, frustration among staff, and a sense that leadership lacked the experience or awareness required to effectively manage the organization.

Explore other reviews about Axon

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

good support and cool projects

Cons

not much, lots to learn

2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
See reviews by: Helpful|Rating|Date|All