***AXON is GROWING***
Very Smart Leadership focused on solving problems our clients will have 10+ years from now. Always evolving.
Short Term & Long Term Success & Strategy: is how I stay busy Coaching my Team to create good habits that help them hit goals ($ or career advancement)
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Cons
Processes used today - might not be used tomorrow (bad ones & good ones haha)
(If you have experience with growing companies - nothing here is going to be out of the ordinary....I am used to things changing every 6-12 months)
Axon Response
5y
Thanks for taking the time to write a review of our company! We love working on real problems that allow us to think critically and help our customers perform optimally. As you mentioned, we are a growing company and we strive to be more effective and efficient everyday. Excited for the future as well! Thanks!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.