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      Axon

      Engaged Employer

      Axon reviews

      Incredible place to work! - Customer Success Manager Axon Employee Review

      5.0
      May 2, 2022
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The products make a real difference for our clients and the communities they serve. Axon cares deeply about our clients. Rick Smith founded this company and his energy and passion resonates through the entire org. I've never worked with a more dedicated, creative and passionate group of people. We're all fueled by the same mission and run a million miles a minute to get it done. You can feel the investment they've made in the clients, products and employees - Axon wants to be the best and I believe we are. Feedback is taken seriously here, you are heard and seen.

      Cons

      There's always a ton going on - if you're a person who enjoys a more leisurely pace this isn't the place for you.

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      Axon Response
      4y
      Thanks for the time out to leave us this positive review!

      Explore other reviews about Axon

      5.0
      Jun 28, 2026
      Software engineer intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      good support and cool projects

      Cons

      not much, lots to learn

      2.0
      Jun 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits Flexible PTO RSU's

      Cons

      Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

      3
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