Cool tech. Nice to work at a company that actually has a mission to guide its decisions. Always nice to see that a company gives its employees good equipment to do their jobs. Lots of resources. Benefits start day 1. No probation period.
Cons
Could have used a few more equipment items by default, like more than one monitor for an analyst, but I can get them myself.
Axon Response
3y
Thanks for sharing this positive feedback. We are glad to have you on our team!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.