So much potential to truly be amazing.... - Sales Executive Axon Employee Review

3.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The mission is undeniably amazing. Advocating for and supporting public safety professionals around the world is something that inspired me to join Axon. There are some phenomenal people within the organization.

Cons

On boarding was an absolute nightmare, inconsistent, unorganized, extremely subjective! Much like the customers served, there is still very much so a "good Ole boys" club stigma that shows up throughout the organization. So much division between who went to what ivy league school, former cops vs techies, inside vs outside sales, Arizona employees vs everyone else, Taser vs software and sensors, etc... If you don't get in with the "right" crowd, you may feel like an outcast. Lot's of hiring into management from outside vs inside. This created a massive gap between what individual contributors that were in the trenches we're seeing and what management was basing expectations off of. CRM full of data that doesn't match what's accurate in the market in terms of opportunity. There's a number of reps that seem to know where the bodies are buried and avoid the pressure that is put on others to perform.

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Axon Response
3y
Thank you for sharing your candid feedback, which is not indicative of the experience we strive to provide to our employees. We are actively working on our trainings and on-boarding and appreciate the insights so we can continue to improve.

Explore other reviews about Axon

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

good support and cool projects

Cons

not much, lots to learn

2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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