Internal politics are Game of Thrones tier. Territories are very hit and miss, and luck is mistaken often for competence. Culture is increasingly a pressure cooker environment.
Axon Response
1y
Thank you for your feedback. We're pleased to hear you appreciate the pay, benefits, and resources available. We strive to create a positive and supportive environment for all our employees, and we value insights like yours as we continue to grow and improve.
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.