Management is misleading employees - Technical Services Manager Axon Employee Review

3.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Great teammates Love what Axon stands for Overall a great company

Cons

Poor work life balance. Management and upper management constantly lies to the employees. Low salary You have to be friends with hiring manager to progress

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Axon Response
1y
Thank you for sharing your thoughts and feedback. We’re glad to hear that you appreciate the mission we stand for and value your teammates, as we truly believe that our collective work makes a significant impact. We take all feedback seriously and are constantly striving to improve the employee experience at Axon. Work-life balance and fair advancement opportunities are important to us, and we are committed to ensuring that all employees feel supported, valued, and heard. We encourage you to continue to share your thoughts with us, whether directly with your manager or by contacting us directly at peopleops@axon.com, so we can continue to grow and provide the best possible environment for our team members. Thank you again for your dedication to Axon and for being a part of our mission to Protect Life.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

good support and cool projects

Cons

not much, lots to learn

2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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