Thank you for your positive feedback! We're thrilled to hear that you're enjoying the benefits at Axon. We strive to ensure our employees feel supported and valued, and we're glad to see that reflected in your experience. Thanks for your dedication as part of the team!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.