Great learning opportunities, but high turnover and low pay - IT Help Desk Technician Axos Bank Employee Review

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Wide-range of technologies in use Great Learning Opportunities Good location (next to UTC mall) Chill employees

Cons

High-turnover within departments Low Pay Upper Management Difficulty of promotion High-pace environment

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Axos Bank Response
23h
We appreciate you sharing this and are glad the learning opportunities and team environment stood out during your time here. We agree that exposure to a wide range of technologies is one of the real strengths of working at Axos. On compensation, we do regularly benchmark our pay structures and offer discretionary performance bonuses for most roles to reward those who go above and beyond. We also operate on a merit-based system, so growth opportunities are there for employees who demonstrate strong performance. We wish you well in your next chapter.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

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Axos Bank Response
23h
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

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Axos Bank Response
23h
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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