Careless reaction to Covid-19 - Analyst Axos Bank Employee Review

1.0
Aug 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow in the short term

Cons

I’m not sure why the CEO is so insistent on everyone being at the office as the virus is getting worse. Maybe he thinks since we are underpaid overworked and treated like money making machines during the pandemic that we have no loyalty to work well from home. But we are loyal to our peers and our own personal growth and are hard workers and are more than capable of keeping performance levels high while working at home

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Axos Bank Response
5y
We appreciate that you took the time to share your input. The fact is that we're an essential business that has seen an enormous surge in business activity since the onset of the pandemic, and our executive management has taken decisive action to balance our responsibilities to all stakeholders: customers, shareholders, and employees. We're focused on getting -- and keeping -- team members employed to meet increased customer demand; on maintaining a healthy, safe work environment in full compliance with local health regulations; and on delivering value to our shareholders.

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5.0
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• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

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2.0
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Pros

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Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

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