No, thank you. - Deposit Operation Specialist Axos Bank Employee Review

1.0
Nov 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working where I worked at Axos.

Cons

Poor management, deceptive compensation packages, mandatory overtime, poor training, no breaks. This company is the worst I have ever worked for. First, the DepOps department provides little to no training and expect employees to sink or swim. Then supervisors will berate you in front of the rest of the staff for not knowing how to do something that you have no training on. Upper management knows about this and does nothing. Then they steal your breaks. They say, "we want you to take your breaks," but then pile on time sensitive tasks that have you unable to leave your desk until past your 6th hour, then management will adjust your time cars, sometimes without your consent. If you try to enforce your boundaries, you are treated like an outsider and will have every aspect of you nitpicked until you fall in-line or they can fire you. Upper management knows about this and does nothing. Each raise or promotion will be, "considered at your next review..." Even if you work 12 hour days with non-regulation breaks. Unprofessional and toxic work environment and culture up and down. I could go on and on. Bottom line, I would not recommend this company but especially this department.

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Axos Bank Response
3y
Manual wire processing is tedious and quick-paced, requiring extraordinary attention to detail with hard deadlines. We are a driven team with experienced and thoughtful leaders. Team Members are paid exactly as we disclose in their offer letter or better. Overtime can be required based on business needs. Extensive one-on-one training is provided by the supervisor, along with extensive coaching in your first weeks. Our managers will correct a time card at the Team Member’s request if they forgot to clock in or out. We provide the resources to win, but the individual has to bring the grit and work ethic. We do not condone treating someone poorly, though we are very direct and uncompromising when it comes to performance expectations.

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5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

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