Pros
PTO is good if you have worked there a long time. The insurance was good for a single person but expensive for a family.
Cons
No work/life balance. Always understaffed. They had enough employees for an average day if everyone was in the office but with a large department there is always someone out on vacation/sick and employees were always struggling to get work done. Overtime was expected everyday, sometimes not getting home until 9pm at night some nights. Not a good work environment for employees who have children they have to pick up by a certain time. And if you had to leave you were looked down upon because you weren't contributing. They expected work to come first and family second. Managers micromanaged the supervisors and staff.