The Journey - Default Support Specialist BB&T Employee Review

Its definitely an old boys club there, no new members allowed. If you do too much they feel intimidated, but if you do to little, you get disciplinary actions taken against you, so you have to find a balance even if they give you a huge work load. The managers in that department are unaware of their associates duties and their own because their training is poor. Nothing is documented, everything is a lecture, mostly via conference call from the associate that does the job or previously did the job. Often times they purposely leave out important information that would aid with the your job.