This company is a complete dumpster fire! Management is incapable and very unprofessional. - Anonymous employee BBVA Employee Review

1.0
Nov 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, will pay high salary but lie to you about how the bonus compensation works. Made so much more money in prior positions. Learned a lot from making the worst career decision in my life.

Cons

All web based training, and very ineffective No on boarding for new hires No direction from management because they are clueless and not fit to be in management No breakdown of processes Upper management clueless to how day to day life actually is No support from management Internal turmoil over assigned credit Compensation plan changes during the year High, high , high turnover. HIGH!! Chop shop of banking. Unhappy workplace No system in place for any improvement Management does not communicate ( I.e, answer their phone or return emails ) consistently on a daily basis Zero people on team performing to minimum standards No local marketing No regional presence Awful customer service support Antiquated computer systems Company prides itself on being digital banking leader yet cannot perform minimum functions necessary of bank Hired external candidate for management and they had NO previous management experience, in fact, they were getting managed out of their Business Relationship Manager position for not producing in any categories at their previous bank Quickly saw right through all of their BS and did not believe in them at all. This same manager threatened my family in a one on one meeting saying that they would “hate for anything negative to happen to my family if I did not book a loan by the end of February”. (Keep in mind, this was said to me while I was still in training) Total POS of a person. Clearly not fit for management. Very unprofessional. Did not threaten any of "their hires" that were at the bottom of the rankings. Did everything they could to protect "their hires". Heard from multiple people in the local banking industry that he wanted to "push out" current employees from their roles so that they could bring in their people, but keep in mind the people that they brought in were very weak. Underwriting in Birmingham and they have NO knowledge of the local market in California. (The opposite of this was told to me during my interview when I asked, was told they have “special dedicated underwriters for California deals and they are experts on the market”) Cannot do lines of credit based on A/R’s. Major disadvantage. Average loan takes 60-90 days to complete. SLOW underwriting and processing. SBA division is an absolute joke! Cannot utilize your COIs because you can never set accurate expectations on when a loan will be complete because there is no sense of urgency from underwriters and processors. Management is clueless on how the bank is run. You can’t count on them for any sort of direction or answers to questions on completing tasks. They also have absolutely no pull with the underwriters. The underwriters think the sales area managers are jokes. Bonus compensation is the worst in the banking industry for this type of a position. (Again this was another item that was explained very inaccurately to me in the interview process. Bonus compensation was VERY DIFFERENT then what was explained to me.)

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BBVA Response
7y
Thanks for providing this detailed feedback. We’re eager to learn more about many of things you mention here and we’re concerned about the threats you referenced. We expect our managers to create a safe and supportive environment for team members. We plan to share your feedback with the appropriate leaders, but we also ask that you reach out to us at 888-474-3575, so we can learn more about your experience.

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Jun 25, 2026
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Pros

amazing company if you're looking to grow into your financial career. Offers plenty room for growth.

Cons

It takes a while to break out of the retail banking side of the finance world.

2.0
Apr 18, 2026
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CEO approval
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Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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